Privacy Policy

We take your privacy very seriously. This online privacy policy tells you about the information that Willow Family Office Services (the “Company” or we) collects through the services available on this web site, www.willowfamilyoffice.com (the “Site”), how we use that information. By using our services and accessing our Site, you are consenting to the information collection and use practices described in this policy, as modified from time to time by us.

1. Collection of Information

We may collect various types of information, such as “Personal Information” that can be used to identify you individually (e.g. your name and address), “Non-Personal Information” that does not identify you individually (e.g. age range and gender), and “Aggregate Information” about you and your use of our Site whenever you visit us online (e.g. site traffic statistics), through various means, including, but not limited to (i) surveys that we may post from time to time on our Site and will be used to improve our services in this Site, (ii) chat rooms, discussion boards, online forums, and other interactive technologies that allow individual comments and messages to be tied to a guest’s name or e-mail address; and (iii) cookies, i.e., small text files that are stored on a user’s computer by a Web server based on the permission set in a user’s browser software, that are used to identify the computer and subsequently to customize, monitor, or regulate the use of a site based on the information stored on the host server.

2. Use of Information

Except as disclosed in this policy, we will NOT disclose, sell, or otherwise dispose of information that identifies you personally or makes it possible for other parties to contact you directly WITHOUT YOUR CONSENT. But we may use or disclose Personal Information we collect in the following circumstances:

(i) Internal Use: We may use information about you for our own internal statistical, design, operational purposes such as to estimate our audience size; measure aggregate traffic patterns; and understand demographic, customer interest, provide you information we believe may be of interest, or to measure trends among our guests and customers. Information held by us will also be transferred to any successor or assignee of the Company.

(ii) Legal Requirement: We may disclose Personal Information if required to do so by law or in the good-faith belief that such action is necessary to conform with the law, respond to claims or comply with legal process served on the Company or this Site or to protect and defend our rights or property, the Site, our employees, other guests or the public.

(iii) Aggregate Information: We may collect, compile, store, publish, promote, report, sell, disclose, or use any and all Aggregate Information, provided that, such information does not personally identify you.

3. General Matters

(i) You may adjust your Web browsers to either alert you of the use of cookies or refuse to accept cookies entirely. Be aware that if you elect not to accept cookies, some parts of the Site may not function properly or permit access.

(ii) Please be aware that we provide links to third-party Web sites as a service to our guests, and that we are not responsible for the content or information collection practices of those pages. Please note that these Web sites’ privacy policies may differ from those of the Company. We encourage your to review and understand their privacy practices before providing them with information. For our contact forms, we use a service called Contact Form 7 and you can view their privacy policy by clicking here! For our email marketing services we use Mailchimp and you can view their privacy policy by clicking here!

(iii) You can remove yourself from our e-mail list at any time.

(iv) Our Site is not designed or intended to collect Personal Information from children under the age of 13. To respect the privacy of children and to comply with the Children’s Online Privacy Protection Act, we ask that parents supervise their children while online and make sure that children under the age of 13 do not provide any Personal Information on this Site.